Price Increase March 2024
Dear Valued Customer,
As part of our commitment to keeping you informed, we already reached out to share some important news regarding upcoming changes to our product pricing. If you did not received the email, you can read the update here.
For some time now, we've experienced rising costs in materials and shipping, a challenge many have faced in recent years. At OrganHerb, we've absorbed these increases for many years to shield our cherished customers from any immediate impact, prioritizing your satisfaction and the quality of our products above all else. This decision, made with you in mind, meant taking on these additional costs ourselves, a testament to our dedication to providing you with nothing but the best.
However, as these challenges persist, we find ourselves at a juncture where a minimal price adjustment has become necessary to continue offering the high-quality products and services you've come to expect from us. This change was supposed to take effect on March 11th at midnight CST, however, we decided to extend it for a week per some of your requests. The price update started on March 17th at midnight CST.
Please rest assured that we did not make this decision lightly. We explored every possible avenue to avoid this outcome and maintain the standard of excellence that defines OrganHerb. However, this minimal increase is unavoidable. We sincerely apologize for any inconvenience this may cause and deeply appreciate your understanding and continued support.
Please note that we remain committed to assisting our customers facing hardships, continuing our longstanding tradition of supporting those in need.
If you have any questions or concerns, please do not hesitate to contact our customer service team or visit our website. We're here to assist and help in any way we can.
Thank you for your continued loyalty and trust in OrganHerb. We are deeply grateful for your support and understanding as we navigate these changes together.
Warm regards,
OrganHerb Team